Safe Poway


Working together to combat crime and promote safety in our community.



What is Safe Poway?


Safe Poway is a collaboration between the community, businesses, the City of Poway, and the San Diego County Sheriff's Office that allows law enforcement to address community safety matters in real-time.

Built on a foundation of technology that reinforces community policing, our approach allows members of the community to participate and work towards enhancing the community's quality of life.

By collaborating with the San Diego County Sheriff's Office, you can selectively share your video feeds directly with the Sheriff's Office so deputies can respond more efficiently to calls for service, increase safety, and combat crime in your neighborhoods.


The Sheriff's Office currently manages pole-mounted public safety cameras in the City of Poway. In order to enhance this network of coverage, the Sheriff's Office partners with the community to increase information sharing.

Diagram showing how pole-mounted cameras and doorbell cameras connect through cloud storage to allow the Sheriff's Office to review footage, respond to incidents, and investigate crimes

Utilize a compatible camera system

Monitor your video from anywhere using a cloud-based application

Provide a direct connection to any camera(s) you choose to share, allowing deputies to monitor video during an incident



Why Participate?

Safe Poway is your opportunity to partner with the San Diego County Sheriff's Office to improve public safety concerns in your neighborhood. By participating in Safe Poway, you will play a role in public safety and help make the City of Poway a safer place to live, work, and visit.

Increased Security

Security cameras can increase safety and reduce the risk of theft and vandalism to your business or residence. By using security cameras, and sharing pre-authorized content with the Sheriff's Office, you can help deter and keep crime at bay in your neighborhood.

Quicker Response Times

Your partnership can help the Sheriff's Office quickly respond to calls for service, suspicious activity, and administer investigative reports.

Smoother Investigations

By quickly sharing recorded video with the Sheriff's Office, rather than having to wait several hours, or days, to transfer or grant access to video content, you allow for the quick distribution of information to help assist with an investigation.



How to Participate

You can participate in Safe Poway by participating as a registered user or exclusive user.

Registered users consist of residential or commercial users who have existing security cameras and choose to register with Safe Poway. The registry will help the Sheriff's Office identify your particular location as having cameras that we can ask for content from should the need arise. There is no cost to become a Registered user. If you wish to become a registered user, sign up as a registered user.

Exclusive users, either residential or commercial, utilize a compatible camera system that is federated with the Sheriff's Office that would allow an authorized Sheriff's representative direct access to your live video content. Depending on your current security system, there may be costs associated with being an Exclusive user. Please contact one of our installers for further information. If you wish to become an exclusive user, sign up as an exclusive user.

Once a representative gets in contact with you, they will meet with you to perform a site survey and further advise you on options for building a partnership with Safe Poway.

Outreach

Safe Poway is a tool for the people of Poway. Therefore, the platform’s success lies with the people. That is why we’ve been bringing the pilot platform to the community’s attention in a phased approach: starting in its conceptual phase (soliciting community feedback), to the development stage, and ultimately, it’s launch phase.
Community outreach event with Sheriff's Office representatives in Lakeside

• View the presentation to the Poway City Council

Map showing Safe Lakeside camera locations throughout the area


FAQs

Safe Poway offers a unique partnership between the San Diego County Sheriff's Office and the public. The Sheriff's Office currently manages pole-mounted public safety cameras throughout Poway that allow deputies to actively monitor them when responding to a call for service in the affected area. However, we cannot do it alone. The Sheriff's Office needs the public’s help to increase its network of coverage. Participating in Safe Poway allows you to play a role in public safety and sends a clear message that you want to do your part to help make Poway a safer place to live, work, and visit.
Safe Poway is your opportunity to partner with the Sheriff's Office to improve varied public safety concerns including criminal activity. Additionally, thanks to the ability to be immediately accessed by deputies responding to a call for service, participating in Safe Poway offers a second set of eyes on the ground in real-time, precisely when and where it’s needed. As a Safe Poway participant, you may choose to explore the potential for a financial incentive, such as an insurance policy discount.
Estimated costs associated with participating in Safe Poway will depend on whether you have an existing surveillance system, the quality of that system, and whether or not it can be migrated into the Safe Poway platform. All payments are handled directly with your chosen installer and are not managed by the San Diego County Sheriff's Office, or the city of Poway.
You own any cameras that you purchase, and you will have access to your live footage on your mobile device, laptop, etc. through a personal account (included in the monthly cloud storage fee). The Sheriff's Office will be able to access the footage through the cloud platform on an as-needed basis (based on incidents as reported to the 9-1-1 Center).
The Sheriff's Office only accepts/integrates privately-owned cameras that YOU select which provide footage of exterior, public-facing views. Also, although your camera system may record the video footage, the Safe Poway platform will NOT.
A Safe Poway sign and window decal are available free of charge to any participant of the program indicating that the property is integrated with the San Diego County Sheriff's Office.
Most camera systems come with a two- or three-year manufacturer's warranty. Your selected installer should be able to provide you with more details concerning repair costs that may not be covered by your warranty.
Yes. The list of Genetec Stratocast Cloud supported devices can be found on the Genetec Stratocast supported devices page (opens in new tab). You may discuss details about your camera options and pricing directly with your chosen installer.
Some existing cameras may be compatible for Safe Poway integration with determination made on a case-by-case basis. For example, an encoder may be used to convert analog cameras for integration to the Safe Poway platform. You may discuss details regarding existing cameras with your selected installer.
The Sheriff's Office will not save any video footage provided by the system. All saved footage will be the property of the camera owner. The length of time it is saved for is dependent on the individual camera system.
The Sheriff's Office recognizes the importance of the public's fundamental right to privacy, specifically as it relates to the use of video technology and its integration with law enforcement's duty to protect and provide safer communities. The use of any video federation and integration system is an important tool in combating crime and can serve as a force multiplier for law enforcement in densely populated areas, as well as vast rural communities. The use of a video integration system in any public area must balance the need to protect the safety of our communities, while ensuring that the public's right to privacy is safeguarded. All employees who utilize or access the video integration system shall complete training on use of the system and the need to safeguard the privacy rights of the public. Additionally, all employees are responsible for knowing and complying with this policy and procedure. Please review our policy and procedure (6.136) here: Procedure Section 6.136 Video Federation and Integration (PDF, opens in new tab)



In the News

Poway City Council supports Sheriff’s Office camera surveillance program

San Diego Union-Tribune - August 2022



Installers

The following businesses are not endorsed nor sponsored by the Sheriff's Office. For interested installers who would like to participate in the program, contact us to become an approved installer.


National Security Works

Robert Church
Jessica Bockman
sales@nswinc.com
(619)-528-2890
https://www.nswinc.com

National Security Works logo
EYEP Solutions, Inc.

Lauren Santillano
Lauren.santillano@eyep-solutions.com
(916)-604-4350
http://www.eyep-solutions.com/

EYEP Solutions logo
ITI Cabling OSP & ISP

Scott Burke
sburke@iticabling.com
(858)-864-8444
https://www.iticabling.com

ITI Cabling logo




Contact Us

You can reach Safe Poway by emailing: SafeCity@sdsheriff.gov.